Privacy Policy

1. Information We Collect

a) Information You Provide

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Billing and shipping address
• Account details (if you register)
• Order and purchase history
• Communications with customer support
• Reviews or feedback submitted by you

b) Payment Information

Payments on our website are processed through secure third-party payment gateways. We do not store your card numbers, CVV, or banking passwords. We may receive transaction identifiers and payment status information for order confirmation and record-keeping.

c) Automatically Collected Information

When you use our website, we may automatically collect:

• IP address
• Browser and device information
• Pages viewed, time spent, and interaction data
• Cookies and similar technologies

2. How We Use Your Information

We use personal information for the following purposes:

• Processing and delivering orders
• Managing payments, returns, and refunds
• Providing customer support and responding to queries
• Managing your account and order history
• Improving our website, products, and services
• Sending transactional communications
• Sending marketing communications only where you have opted in
• Preventing fraud and ensuring platform security
• Complying with legal and regulatory requirements

We do not use your information for purposes incompatible with those described above.

3. Consent

Where required, we process personal information based on your explicit consent.

Consent is obtained through clear, affirmative actions, such as:

• Selecting unticked checkboxes
• Submitting forms with clear disclosures
• Opting in to marketing communications

Consent is not inferred from silence, inactivity, or mere use of the website. You may withdraw consent at any time, subject to legal or contractual obligations.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable essential website functions
• Improve user experience
• Analyse website performance
• Deliver personalised content and advertisements where permitted

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

5. Sharing of Information

We do not sell your personal information.

We may share information with:

• Delivery and logistics partners
• Payment gateway providers
• Technology and hosting service providers
• Marketing and analytics partners (only with your consent)
• Government authorities or legal bodies when required by law

All third parties are required to use your information only for authorised purposes and to maintain appropriate confidentiality and security

6. Data Security

We implement reasonable technical and organisational measures to protect personal information, including secure payment processing, access controls, and encrypted communications.

While we take data security seriously, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfil the purposes for which it was collected
• Complete transactions and provide services
• Meet legal, tax, and accounting requirements
• Resolve disputes and enforce agreements

When personal information is no longer required, it is securely deleted or anonymised.

8. Your Rights

You have the right to:

• Access your personal information
• Request correction or updating of inaccurate data
• Request deletion of personal information, subject to legal requirements
• Withdraw consent where processing is based on consent
• Raise concerns or complaints with the appropriate authority

9. How to Exercise Your Rights

To exercise your rights or raise a privacy concern, please contact us using the details below. Requests will be handled within a reasonable timeframe.

Contact Email: info@figurefitfashion.com
Phone: +91-9289018084

10. Children’s Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child’s information has been collected, it will be deleted unless legally permitted to retain it with appropriate Parental/guardian consent.

11. International Data Transfers

Your information may be processed using service providers located outside your country where necessary for service delivery. Appropriate safeguards are applied to protect your information in such cases.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

14. Acknowledgement

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Consent for processing personal information is obtained separately through affirmative actions and is not implied by merely accessing or using the website.

15. Contact Information

FIGURE FIT FASHION
Email: info@figurefitfashion.com
Phone: +91-9289018084